Foreclosure, Photos and Zillow

Over the past few weeks we’ve had an increase in calls, emails and ‘drop-ins’ from property owners expressing outrage that we have “listed their property on Zillow as a FORECLOSURE”.

It’s important to understand these property listings are being triggered by Public County Tax Records.  Anytime a filing such as a *Lis Pendens is recorded it becomes public record/ knowledge. These records syndicate to third party sites such as Zillow where they appear as either “Pre-Foreclosures” or “Foreclosures” status.

Advertisers (agents) pay companies like Zillow to display their name on properties that meet there predefined advertising criteria such as service area (zipcode) and expertise (ie: foreclosure). This is how a listing gets associated with a certain agent.

We understand the emotional toll these listings can have on a homeowner.  We do our best to listen and educate the homeowner on the process and what actions they can take.

If a property is listed as a ‘Foreclosure’  in error we recommend the homeowner ‘flag’ the foreclosure here:  https://zillow.zendesk.com/hc/en-us/articles/215452107-Report-Incorrect-Foreclosure-Information Note:  this can take a few days.

Another issue homeowners often reference are photos they did not authorize of their home on Zillow.  If the home was listed for sale on an MLS or put on Zillow by a previous owner with photos- they are still attached to the property listing.  By going into Zillow and ‘claiming ownership’ of the property you can edit the information/photos.  Follow this link https://zillow.zendesk.com/hc/en-us/sections/200452164-Claim-Your-Home-Edit-Home-Facts to change the data.

 

*When a home enters the foreclosure process the lender files a notice of suit, the Lis Pendens.